We respect your privacy and your right to delete your account at any time. To request permanent deletion of your KE Services account, follow the process below.
Open the KE Services app, go to your Profile page, and note both your registered email address and phone number exactly as they appear there.
Note:If you don't have an email registered in your profile, add one first through the app settings before proceeding.
Send an email to us following the format provided below. Make sure to include all required information for verification.
Important: You must send this deletion request email from the same email address that is registered in your KE Services profile. This is required for security verification.
We will verify your request and respond within 15 business days with confirmation of your account deletion.
Send your account deletion request email to:
contact.ketechnologies@gmail.com📧 Subject Line: Account Deletion Request
Important: Send this email from your registered email address in KE Services. If your registered email is not active or you want to use a different email, first add it to your profile in the app, then send the deletion request from that email.
Copy and fill in the template below with your information:
Subject: Account Deletion Request Hello KE Services Support Team, I request to permanently delete my account from the KE Services application. Registered Email: [Your registered email from your profile] Registered Phone: [Your registered phone number from your profile] Full Name: [Your full name as shown in your KE Services profile] Reason for Deletion (optional): [You can mention why you want to delete your account] I understand that this action is permanent and cannot be undone. Please proceed with the deletion of my account and all associated personal data as per the data retention policy. Thank you. [Your Name]
Your deletion request will only be processed if the email is sent from the registered email addressin your KE Services profile. If you haven't registered an email yet, add one to your profile first through the app settings.
Account deletion is permanent and cannot be undone. All your data, bookings, messages, and profile information will be permanently removed from our system.
Your account deletion request will typically be processed within 15 business days. We will send you a confirmation email once the deletion is complete.
Some data may be retained for legal, regulatory, or audit purposes as described in our Privacy Policy. However, your personal identifiable information will be permanently removed.
Transaction and payment records may be retained for 7 years for compliance with tax laws and financial regulations, but will not be linked to your account.
The registered email/phone is visible in your KE Services app profile. Log in to the app, go to your profile page, and check the email or phone number associated with your account.
Currently, account deletion must be requested via email to ensure proper verification and security. This prevents accidental account deletion.
No. Once your account is deleted, it cannot be recovered. All your data will be permanently removed. Please be certain before submitting your deletion request.
Your personal identifiable information will be deleted. However, anonymized booking records may be retained for service partners and system analytics as required by regulations.
We typically process account deletion requests within 15 business days. You will receive a confirmation email once your account has been permanently deleted.
If you have any questions about the account deletion process, please contact our support team:
Contact SupportWe'll respond to your inquiry within 15 business days.